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Squiggly Careers · 2026-07-02 · 5 min · 862 words

#572 The Listening Habit That Changes Every Conversation

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Hi, I'm Sarah. And in this squiggly shortcut, I'm gonna be talking about the difference between a shift And a support response. In a conversation. Now this is inspired by Celeste Headley, one of my favorite podcast conversations.

And her TED talk is absolutely brilliant. Short, specific, and funny. everything that you want from a TED talk. I think it's called how to have better conversations. Definitely something along those lines. And she introduced me to this idea. And she talks about it as a way to make sure that you are not a conversational narcissist.

Which sounds really harsh, but I think when you get into this you realise We all do this some of the time. So what does a shift versus support response mean in a conversation? So let's talk about a shift response first. A shift response is where someone tells you something about what's going on in their world.

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