1126: How to Build Connection and Understanding through Excellent Listening with Katie O’Malley

The goal is to help the other person, meaning of what they're sharing, help them feel seen and heard and that you're making the attempt to understand. by offering recognition and by bearing witness to that moment of their life. We're social creatures. That's all we want is to know that we exist and we matter in this realm that we're living in. That's Katie O'Malley.

Since 2018, she's worked with hundreds of individuals, teams, and organizations as the founder of Encourage Coaching. Katie's best known for her AIR air listening method, which helps professionals create more trust, connection, and understanding in any conversation. So you'll learn one, why attention is so quick to drift and three ways to pull it back. Two, what most miss with active listening.

And three, why shared experiences don't build connection and what does. And if you want a quick summary write-up of the actionable takeaways that we shared today, I recommend you drop on by awesomeatyourjob.com and sign up for the free gold nugget email newsletter. I'm P. Pakitis.

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