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How to Be Awesome at Your Job · 2025-06-23 · 44 min · 7,076 words

1069: Eight Steps for Excellent Listening with Emily Kasriel

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We know as soon as we feel judged, our defences go up and we stop sharing openly and authentically and stop being able to think new thoughts. And that's one of the things that's so exciting about deep listening. And I know that from my own work as an executive coach, that when you really listen to somebody else, they're able to have thoughts that they didn't ever imagine before. And I think that's one of your ambitions as a deep listener, not just to provide a space for them to recite old ideas. but to create new ones.

There's so much loneliness in our society. So many people are not being heard. And if we can deeply listen to them, we can do something to make a dent in loneliness. That's Emily Casriel. She's an award-winning journalist, editor, and media executive at the BBC.

She's also the mind behind the deep listening approach, which has been studied in the Journal of Applied Social Psychology and features in her debut book, Deep Listening, transform your relationships with family, friends, and foes. So you'll learn one, why every professional needs to master listening, two, a demo of the deep listening approach, and three, How one question leads to deeper conversations. And if you want a quick summary write-up of these actionable takeaways, I recommend you sign up for the free gold nugget email newsletter found at awesomeatyourjob.com. I'm Pete McKaitis.

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